Stop losing revenue
to unanswered questions.
CartIn recovers the 70% of Indian shoppers who drop off because of size doubts, COD queries, or language barriers. Built natively for Shopify. Architected for conversion.
POWERING HIGH-GROWTH INDIAN D2C BRANDS
The "Silent Storefront"
is costing you 30% of sales.
Traffic is expensive. Your store is silent. When a visitor has a question at 11 PM, a 12-hour delay is not bad support — it is a bounced session. That session cost you ₹40 in ads to acquire.
The Intent Gap
97% of visitors browse without buying. They do not need more ads. They need a reason to click Add to Cart.
Support Fatigue
Your team spends 80% of their time on the same 12 questions about order status, skin types, and sizing. That is not support — that is manual labour.
Language Friction
Rule-based bots fail the moment a customer switches to Hindi or Hinglish. Static stores do not speak India's language. CartIn does.
From Shopify sync
to live conversion.
Deploy a high-performance conversion layer without writing a single line of code.
Connect
One-click OAuth. CartIn ingests your SKU data, inventory levels, and product descriptions. Builds a structured intelligence brief for every product — instantly.
Configure
Define persona, tone, and language. Set custom logic for COD queries, lead capture timing, and quick actions. Live preview reflects every change in real time.
Deploy
Embed via the Shopify App block or a single script tag. CartIn begins engaging visitors and logging conversion metrics from the first session.
Built for the way
India shops.
Product Intelligence
Recommends the exact SKU. With a reason.
Inline Logistics
Native Multilingual
WhatsApp Handoff
Contextual selling.
Not just links.
CartIn brings the checkout closer. Scrollable product cards with live pricing and Add to Cart functionality surface directly inside the conversation. The visitor never leaves the chat to make a decision.
- Real product images pulled directly from Shopify
- Pairs-well-with logic for upsell after first product confirmed
- Out-of-stock handled with waitlist — no dead ends
- Variant selection (size, colour) inline — no page redirect
Respect the visitor's script.
No translation layers. No clunky grammar. The engine detects language intent per message and responds natively — in Devanagari, Tamil script, Bengali, Hinglish. Brand names and prices stay in English for clarity. The rest follows the visitor.
- Auto-detection per message — no manual language toggle
- Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia
- Hinglish handled natively — not translated, written in Hinglish
- COD and festival context layered per language
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Data you can act on.
Every conversation is a signal. Monitor chat-to-cart ratio, surface the questions your store cannot currently answer, and track leads captured by WhatsApp number. Every session is an insight into what your customers actually want.
- Chat-to-cart rate tracked per session
- Unanswered questions surface automatically for knowledge base updates
- WhatsApp leads logged with intent context
- Shopify sync health and product coverage at a glance
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Localized by default.
Not a Western product retrofitted for India. Every default — payment logic, language, festival timing, mobile weight — is built for the Indian D2C context from the ground up.
10 Indian Languages
Hindi, Bengali, Tamil, Telugu + 6 more. AI detects and responds in the visitor's language.
COD Intelligence
Knows which merchants accept Cash on Delivery. Tells customers naturally when they ask.
Festival Commerce Calendar
Automatic shift in messaging logic two weeks before Diwali, Eid, Raksha Bandhan, and 7 other Indian shopping events. Urgency framing, gifting mode, occasion-matched recommendations — without manual intervention.
Mobile-First by Architecture
Feather-light widget load. Designed for 4G speeds and mid-range Android devices. First meaningful paint under 800ms. CartIn does not add friction to the experience it is there to fix.
Trusted by the founders
shaping Indian D2C.
"We were sceptical. CartIn proved its case in the first week. Customers respond in Hindi — the widget does not skip a beat. Cart rate is up, support volume is down."
"Product cards inside the chat changed the conversion equation for us entirely. Visitors see the image, the price, and click Add to Cart without leaving the conversation."
"Eight minutes from OAuth to live widget. No developer. No tickets. The agent was answering product questions and capturing WhatsApp numbers within the hour."
Priced on conversations.
Not on traffic.
Every competitor charges per visitor — including the ones who bounce in three seconds. CartIn charges only on actual AI conversations. High-traffic Instagram brands do not get punished for volume.
No bill shock from ad traffic
Meta and Instagram drive volume. Not all of it converts. You pay for conversations — not for everyone who lands and leaves.
ROI-aligned from day one
Competitors charge ₹8,300/month for starters. CartIn's Starter is ₹1,499. The gap is not a discount — it is a structural difference in who we are building for.
Advanced capability at every tier
CartIn includes agentic scripting and custom AI behaviour at Pro — a capability other generic tools do not offer at any tier.
| Plan | Monthly | Annual | Conversations/mo | Key Features |
|---|---|---|---|---|
| Free | ₹0 | — | 300 | CartIn branding · Up to 100 products · Self-serve onboarding · Basic AI sales |
| Starter | ₹1,499 | ₹14,990 | 1,000 | CartIn branding · AI product recommendations · Email support · Up to 1,000 products |
| Growth (Most Popular) | ₹4,499 | ₹44,990 | 5,000 | CartIn branding · Advanced triggers · Multi-store · Chat support · AI training dashboard |
| Pro | ₹8,999 | ₹89,990 | 15,000 | CartIn branding · Priority support · API access · Webhooks · Agentic code editor · Full analytics suite |
| Enterprise | Custom | Custom | Unlimited | Dedicated infra · SLA · White-label · Dedicated account manager · Priority feature requests |
Overage per extra conversation: Starter — ₹1.50 · Growth — ₹1.00 · Pro — ₹0.80
Founder pricing note
We are currently onboarding a select group of 50 brands at launch pricing. Early adopters lock in these rates permanently — including across plan upgrades.
Your store is ready.
Your customers are waiting.
Ten minutes to deployment. Every hour without CartIn is a conversation your competitor is having instead.
Questions we get asked.
Answered directly.
Something not covered here? WhatsApp us — +91 79081 58639
A purpose-built AI shopping agent for Shopify D2C stores. It lives on your storefront as a chat widget. It recommends products, resolves order queries, captures leads, and converts — in 10 Indian languages, around the clock.
Under 10 minutes from start to live. One-click Shopify OAuth. Configure the agent name and tone. Paste one script tag. Done. No developer required at any stage.
Both charge per visitor or per active user — including sessions that bounce. CartIn charges per conversation. Indian brands running Meta and Instagram traffic do not get penalised for volume they cannot control.
Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia — plus natural Hinglish. Language is detected per message. No configuration required.
On Shopify connect, CartIn syncs every product and generates a structured AI brief — category, key benefit, active ingredients or specs, ideal use case, pairing logic. When a visitor states a need, the engine retrieves the highest-relevance SKU and presents it as a product card with image, price, and Add to Cart.
Yes. Toggle 'COD available' in the dashboard. CartIn references it when visitors ask about payment. Merchant-specific — only applies to stores where it is enabled.
Fully. Widget Builder covers brand colour, avatar, launcher style, agent name, tone, quick action buttons, and suggested questions. A live preview reflects every change before you save.
It says so — plainly. It does not hallucinate. It routes to your configured fallback: a WhatsApp number, support email, or a custom message. No false confidence. No dead ends.
A scripting interface that lets you define custom AI behaviours — conditional logic, specific response rules for SKUs, branded escalation flows. Neither Helio nor Tidio offer this capability at any tier.
No. CartIn deploys across fashion, jewellery, food, fitness, pet care, home, and tech. The AI adapts its persona and recommendation logic to the store's category automatically.